Privacy Policy
How we collect, use, and protect your personal information
1. Introduction
Zachangu Commuters Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride-hailing service.
2. Information We Collect
We collect information you provide directly to us and information we obtain automatically when you use our services.
Personal Information
Personal information such as your name, email address, phone number, and profile photo.
Usage Data
Information about how you use our app, including trip history, preferences, and interactions.
Location Data
Your location information to provide ride services and ensure safety.
Payment Information
Payment details processed securely through our payment partners.
3. How We Use Your Information
We use your information to provide, maintain, and improve our services.
Service Provision
To provide ride-hailing services and connect you with drivers.
Communication
To send you important updates, notifications, and customer support.
Safety
To ensure the safety and security of our platform and users.
Legal Compliance
To comply with legal obligations and regulatory requirements.
4. Information Sharing
We do not sell your personal information. We may share your information in limited circumstances.
Service Providers
With trusted service providers who help us operate our business.
Legal Requirements
When required by law or to protect our rights and safety.
Business Transfers
In connection with a merger, acquisition, or sale of assets.
Consent
With your explicit consent for specific purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have certain rights regarding your personal information under applicable data protection laws.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
8. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@zachangu.com or +265988249856 | +26588305256.