Terms & Conditions
Terms governing your use of Zachangu services
1. Acceptance of Terms
By accessing or using Zachangu Commuters Ltd services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Service Description
Zachangu provides a technology platform that connects passengers with drivers for transportation services. We are not a transportation provider but facilitate connections between users and independent drivers.
3. User Accounts
To use our services, you must create an account and provide accurate information.
Registration
You must provide accurate, current, and complete information during registration.
Account Security
You are responsible for maintaining the confidentiality of your account credentials.
Account Termination
We may suspend or terminate your account for violations of these terms.
4. User Responsibilities
Users must comply with all applicable laws and regulations when using our services.
Accurate Information
Provide accurate and up-to-date information.
Lawful Use
Use our services only for lawful purposes.
Prohibited Activities
Do not engage in prohibited activities such as harassment, fraud, or illegal activities.
Safety
Follow safety guidelines and respect other users.
5. Payment Terms
Payment for services is processed through our secure payment system.
Pricing
Pricing is displayed in the app and may vary based on demand and other factors.
Payment Methods
We accept various payment methods including mobile money and credit cards.
Refunds
Refunds are processed according to our refund policy.
Taxes
All applicable taxes are included in the displayed price.
6. Service Availability
We strive to provide reliable services but cannot guarantee uninterrupted availability. Service may be temporarily unavailable due to maintenance or technical issues.
7. Limitation of Liability
To the maximum extent permitted by law, Zachangu shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
8. Intellectual Property
All content, trademarks, and intellectual property on our platform are owned by Zachangu or our licensors and are protected by applicable laws.
9. Termination
Either party may terminate this agreement at any time. Upon termination, your right to use our services will cease immediately.
10. Governing Law
These terms are governed by the laws of Malawi. Any disputes will be resolved in the courts of Malawi.
11. Changes to Terms
We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
12. Contact Information
For questions about these terms, contact us at info@zachangu.com or +265988249856 | +26588305256.